PRIVACY POLICY
Last updated: December 23, 2023
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of your information when you use this service and tells you about your privacy rights and how the law protects you.
We use some personal data to provide and improve your service. By using this service, you agree to the collection and use of information in accordance with this Privacy Policy.
While using our service, we may ask you to provide us with certain Personally Identifiable Information that can be used to contact or identify you. Personally Identifiable Information may include, but is not limited to:
Email addressFirst name and Last namePhone numberAddress, State, Province, ZIP/Postal code, City
We may collect information that your browser sends whenever you visit our service.Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Your information may be used to contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation. To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
We may share your personal information in the following situations:
With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.With Your consent: We may disclose Your personal information for any other purpose with Your consent.
Retention of Your Personal DataThe Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Transfer of Your Personal DataYour information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Law enforcementUnder certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirementsThe Company may disclose Your Personal Data in the good faith belief that such action is necessary to:Comply with a legal obligationProtect and defend the rights or property of the CompanyPrevent or investigate possible wrongdoing in connection with the ServiceProtect the personal safety of Users of the Service or the publicProtect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Children's PrivacyOur Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
<h2>Changes to this Privacy Policy</h2>We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, You can contact us.

TERMS AND CONDITIONS
These terms and conditions outline the rules and regulations for the use of The Glass Lantern’s Website.
By accessing this website we assume you accept these terms and conditions in full. Do not continue to use this website if you do not accept all of the terms and conditions stated on this page.
We employ the use of cookies. By using (Store Name)’s website you consent to the use of cookies in accordance with (Store Name)’s privacy policy. Most of the modern day interactive websites use cookies to enable us to retrieve user details for each visit.
Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate / advertising partners may also use cookies.
Unless otherwise stated, The Glass Lantern and/or its licensors own the intellectual property rights for all material on this site.
All intellectual property rights are reserved. You may view and/or print pages for your own personal use subject to restrictions set in these terms and conditions.
You must not:
• Republish material from the site.
• Sell, rent or sub-license material from this site.
• Reproduce, duplicate or copy material from this site.
• Redistribute content from The Glass Lantern (unless content is specifically made for redistribution).

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).
Nothing in this disclaimer will:
• Limit or exclude our or your liability for death or personal injury resulting from negligence.
• Limit or exclude our or your liability for fraud or fraudulent misrepresentation.
• Limit any of our or your liabilities in any way that is not permitted under applicable law.
• Or exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer:
• are subject to the preceding paragraph; and
• govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities that arise in contract, tort (including negligence) and for breach of statutory duty.
To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

RETURN POLICY
We offer a 30 day return policy on most items sold by our store.
If you wish to return your product, please read the policy below.
For crochet/knit items: Please return the undamaged item within 30 days of purchase for a full refund.
If an item is damaged and is unable to be resold, a refund will not be issued.

For Resin and Sea Glass Jewelry: Please return jewelry within 30 days.
Unopened jewelry will be eligible for a full refund.
Jewelry that has been worn may be eligible for a 50% refund. Worn jewelry must be in good condition to be eligible for a refund. If the item is damaged or in bad condition, a refund will not be available..
Earrings that have been worn should not be returned for health reasons. A refund is not available for worn earrings.
To initiate a return, please use the Return Form under Forms and Policies at the bottom of the page.



REPAIR/REPLACE POLICY
We provide a 6 Month Reparation/Replacement Policy for any jewelry items sold by our store. If for any reason, your item is damaged within 6 months of the purchase date, we will provide a free replacement or a repair for your item depending on the extent of the damage.
To initiate a repair or replacement, please fill out the appropriate form found at the bottom of the page.
Please provide the following information when contacting us for a repair or a replacement:
•Name•Item•Date of Purchase or Order Number (if possible) •A description of the damage •A description of the incident that caused the damage
A description of the damage is necessary so we can determine the best possible solution for the situation. If a repair is possible, we will work with you for shipment of the product. If a repair is not possible, we will provide a replacement, if a replacement is available. To receive a replacement, you may have to return the original damaged product.
* In the case of Sea Glass Jewelry, a replacement will not be available due to each piece being unique.
A description of the incident that occurred is necessary for our records. As we grow and develop our products, this information can be helpful to us as we look for solutions to reduce incident related damage. This will help us to identify trends and weaknesses in our products.
The Repair or Replacement Policy only applies to items purchased within a 6 month time frame. If you wish for a repair of an item outside of the 6 month time frame, a fee may be applied. The policy only applies to jewelry items sold by our store. Any item that is damaged by misuse of the intended purpose, will not be eligible for a repair or a replacement. This service may become unavailable if misuse of the policy is determined.

SHIPPING POLICY
There are several shipping methods to choose when making your purchase. Please choose the most appropriate shipping for your situation.
US Shipping:
Ground Shipping for the USA is free. Priority Shipping for USA is $15.
We can not determine an exact date of delivery due to USPS processing times.
Orders $100 or more are eligible for a shipping refund at the discretion of the seller.
International Shipping:
Ground Shipping is $20Ground Priority is $50
We can not determine an exact date of delivery due to USPS and customs processing times.
For Overseas shipping, orders totaling $200 or more may be eligible for free shipping at the discretion of the seller.
Lost Package:
In the event that a package becomes lost, we will ship another product or refund you based on the item and situation.
Returned Package:
In the event that a package is returned due to incorrect information provided by the customer, additional shipping fees may apply. We will attempt to contact you with the information you provided to us at the time of check out. If no response from the customer after two weeks time (14 days) a refund of the item will be issued. Shipping may not be refunded.

PAYMENT POLICY
Payment is taken through Square. Please review Square's Policies.
In the event that payment is not received by the customer within 7 days, the order will be canceled.
In the event of a charge back after the customer has received the item, the customer will no longer be allowed to place any future orders with our shop.
RIGHT TO REFUSE SERVICE
The seller has the right to refuse service to any individual for any reason. These reasons include but are not limited to:
Individual BehaviorRefusal of PaymentHarassment Abuse of Policies
If at any time the seller wishes to refuse service to an individual, a notice will be made via email or written letter stating the reason for the refusal. Refusal may become permanent or extend to any family or friends of the individual depending on the severity of the situation.